The mobile workforce can improve customer satisfaction by using field mobility solution as they can respond to customers more quickly and effectively.
Instead of spending time in the office filling reports the mobile workers can spend more time with the customer, fixing the problem thus reducing the number of repeat visits. Having access to information on the handheld device allows mobile workers to be more responsive to the customer queries and dealing with their complaints.
- Increase in customer satisfaction.
- Customer complaints can be dealt with faster
- More responsive with customers queries
From planning, testing, implementing and to our after care professional service we will be there every step of the way, as your very own technology consultants and solution provider.